Guardian Services Gunsmoke at 231 B Dogwood Street, in Campbell River

About Guardian Services Gunsmoke

The Guardian Services Gunsmoke is a Canadian national Home goods company located in Campbell River, British Columbia. To figure out why customers choose Guardian Services Gunsmoke and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

Find the nearest office location of Guardian Services Gunsmoke by address or driving directions by using a map on this page. To contact the representative of the company use phone number below or visit official site. Don't forget to check the opening hours.

Contacts of Guardian Services Gunsmoke

• Address: 231 B Dogwood Street, Campbell River, British Columbia V9W 2Y1
• Website: guardianchimneyservices.com
• Phone: +1 250-286-0986
• Types: Home goods  

Reviews

• 1

  lorneparker1

  Posted Aug, 26 2019
  By far the worst experience I have had from a gunsmith. Kevin himself isn't a bad guy the woman however is unreal. She should not be answering phones or talking to people. Unbelievably terrible customer service. Was told he has been trying to reach me and left many messages. Maybe she doesn't understand how voicemail works? when people leave messages you can check them! Also was told " he always test fires the guns before giving them back" How is that possible when the shell wouldn't even fit in the chamber? anyway, had my gun for 5 months gave it back to me fixing one issue but the gun didn't chamber a round, then had the audacity to say " well you only asked me to fix this one thing" I said " I had no idea what was wrong, I brought the gun and expected it to be given back fixed. How ridiculous is that? Its like bringing a car in that has a flat tire and the engine wont start. You fix the tire and give the car back, while the engine still doesn't work. How does that make sense? Bring it back and 2 weeks later after many calls I get a meeting and he asks me what I would like to do, like I'm the gun smith? I just want my gun to work! I just took it back and brought it down the street to grandlunds, he fixed in under 2 mins. My advice is fire the lady working for you, she is terrible. Secondly when your customers call, try calling them back even in a semi quick fashion. Have to wait weeks for a call back is a completely unacceptable way of doing business. Thirdly, when you make a mistake or are unsure, don't make up all kinds of excuses. Lastly, never call your customer a liar. Saying things like " he called you many times and left you messages is completely absurd. EDITED to add to what RON RON wrote. - got to love it when owners create fake names to answer reviews instead of being accountable themselves. Pretty much par for the course for these guys though! IF Kevin doesn't fire the guns, maybe Sharon shouldn't tell clients that he fires EVERY GUN? The rest of what you said is completely false so I wont even bother responding. Good luck with your business! Classy all the way!
• 5

  ron ron

  Posted Jun, 05 2019
  Most Knowledgeable people I could find in their industry helpful and pleasant. Best wood stove and chimney I,v had! I was in the store when you were complaining to Kevin about your gun.Kevin had fixed your gun as directed and you brought it back with a problem you hadn't told him about.your complaint was he didn't test fire it which he doe not do unless asked for buy the customer. he had a dummy round to test it, but you pulled a live round out of your pocket and loaded the gun.Stupid. Kevn took your gun and removed the live round.he then said you could take your gun to someone else. I and the other people were very happy you left the store,hopefully never to return.
  As for Sharon she has always been polite and knowledgeably helpful anytime I have been in the store.anytime she was unsure of a gun question she admitted it right away,and the called Kevin for information. Maybe it is your attitude that is rude and rubs everyone around you the wrong way,it sure did to the other people in the store when you were there.Hope you don't do anything stupid with your fire arms,,but you probably won't last past hunting season so we won't have to concern ourselves about you anymore.

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